The switchboard’s queue preprocess subroutine¶
The switchboard’s queue now uses a preprocess subroutine named xivo_subr_switchboard. This preprocess subroutine will be associated with all queues named __switchboard that have no preprocess subroutine defined before the upgrade.
If your switchboard queue is named anything other than __switchboard you should add the preprocess subroutine manually.
If your switchboard queue already has a preprocess subroutine, you should add a Gosub(xivo_subr_switchboard) to you preprocess subroutine.
This change is only applied to the switchboard distribution queue, not the queue for calls on hold.