This page describes how to migrate CSV files from the legacy format to the new format. Consult the API documentation on user imports for further details.
- Only data encoded as UTF-8 will be accepted
- The pipe delimiter (
|) has been replaced by a comma (
- Double-quotes (
") must be escaped by writing them twice (e.g
Robert ""Bob"" Jenkins)
Fields have been renamed in the new CSV format. Use the following table to rename your fields. Fields marked as N/A are no longer supported.
Old name New name entityid entity_id firstname firstname lastname lastname language language outcallerid outgoing_caller_id mobilephonenumber mobile_phone_number agentnumber N/A bosssecretary N/A callerid N/A enablehint supervision_enabled enablexfer call_transfer_enabled enableclient cti_profile_enabled profileclient cti_profile_name username username password password phonenumber exten context context protocol line_protocol linename sip_username linesecret sip_secret incallexten incall_exten incallcontext incall_context incallringseconds incall_ring_seconds voicemailname voicemail_name voicemailnumber voicemail_number voicemailcontext voicemail_context voicemailpassword voicemail_password voicemailemail voicemail_email voicemailattach voicemail_attach_audio voicemaildelete voicemail_delete_messages voicemailaskpassword voicemail_ask_password