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Voicemail Configuration

General Configuration

The global voicemail configuration is provided by /asterisk/voicemail endpoints

To customize the email sent when a voicemail is received, you can use a few variables. The complete list is available on the Asterisk wiki.

Deleting a voicemail

  • Deleting a voicemail is irreversible. It deletes all messages associated with that voicemail.
  • If the voicemail contains messages, the message waiting indication on the phone will not be deactivated until the next phone reboot.

Disable password checking

Unchecking the option ask_password field allows you to skip password checking for the voicemail only when it is consulted from an internal context.

  • when calling the voicemail with *98
  • when calling the voicemail with *99<voicemail number>

Warning: If the *99 extension is enabled and a user does not have a password on its voicemail, anyone from the same context will be able to listen to its messages, change its password and greeting messages.

Warning: For security reasons, an incoming call with {"destination": {"appplication: "voicemail"} with the same context as the voicemail should be avoided if a voicemail has no password.