Group Pickup

Pickup groups allow users to intercept calls directed towards other users of the group. This is done either by dialing a special extension or by pressing a function key.

Quick Summary

In order to be able to use group pickup you have to:
  • Create a pickup group
  • Enable an extension to intercept calls
  • Add a function key to interceptors

Creating a Pickup Group

  • POST /callpickups
  • POST /callpickups/{callpickup_id}/interceptors/groups
  • POST /callpickups/{callpickup_id}/interceptors/users
  • POST /callpickups/{callpickup_id}/targets/groups
  • POST /callpickups/{callpickup_id}/targets/users

Enabling an Interception Extension

The pickup extension can be defined with:

  • /extensions/features endpoint and features: pickup

The default value for group pickup is *8.


The extension must be enabled even if a function key is used.

Adding a Function Key to an Interceptor

Assign a function to an interceptor of type pickup